Shipping & Returns Policy

Hey there! Thanks for choosing Toffa Hendriks Shop and having some of my art in your space. I want to make sure you have a smooth shopping experience, so here is the shipping and returns policy:

Shipping

• We currently offer shipping services globally with free shipping in Australia and mainland UK.

• Once your order is confirmed, please allow 3-5 business days for processing.

• Shipping times may vary depending on your location, but we aim to deliver your goodies to you as quickly as possible. (approximately 5-10 business days within Australia and mainland UK)

• You will receive a shipping confirmation with tracking details once your order is on its way.

Returns

We understand that sometimes things don't go as planned. If you need to return an item, here's what you need to know:

• Please contact us within 14 days of receiving your order to initiate a return.

• Items must be unused and in the same condition as received, with the original packaging.

• Return shipping costs are the responsibility of the customer unless the return is due to a mistake on our end.

• Once we receive your return and verify its condition, we will process a refund to your original payment method.

We hope this policy clarifies any doubts you may have. If you have any questions or need further assistance, feel free to reach out to us. Thank you for choosing Toffa Hendriks!